RETURNS 

A purchased product may be returned during 14 days following its delivery. The returned product should be accompanied by a proof of purchase and a filled out Return Form, which was included in the parcel. The retuned products may not have their labels or protective clip removed and should be in a prefect, unused condition.

 Return form.pdf

The cost of returned product shipment shall be paid by the buyer.

Payment refund shall be made using the same method the payment was made, after the acceptance of return, within 14 days after we receive the parcel at our Company location.Returns cannot be made in case of products tailor-made to individual orders.

Products returned for refund should be sent together with the return form to the following address: Manifiq&Co. Konrad Duś, ul. Bracka 20A/lokal usługowy, 00-028 Warszawa, Poland.

COMPLAINTS 

When lodging a complaint, please provide the following information:

• name of the disputed item

• reason for the complaint, with detailed description of defects

• proof of purchase • your contact data (address, e-mail address, telephone number)

We will review your complaint within 14 business days of receiving the complaint. We will send our response to the e-mail address you have provided in the complaint.